We’re looking for a Director-level Chief of Staff who can connect organizational strategy with the everyday decisions, systems, and relationships that bring it to life. You’ll be the strategic linchpin in our organization - supporting our CEO and executive leadership team with organization-wide operational activities, special projects and board management. In this role, you’ll report to our CEO, lead IDEO.org’s Operations and Talent functions, manage a part-time Talent Lead, and oversee all external vendors. This is a hands-on leadership role in a small design studio across New York and San Francisco.
Overall, your role is to help our organization run well and to create the conditions for our people to thrive. You’ll work closely with leadership to translate priorities into clear plans, make thoughtful decisions about people and resources, and keep important commitments moving. You’ll connect what’s happening across projects, partnerships, staffing, and finances; surfacing questions and trade-offs early and helping the team act on them. On any given day, you may shift between a team planning conversation, preparing Board materials, improving the contracting process, or supporting a staff member through a sensitive situation. You’ll need to help set direction, make sound decisions, and follow through on the details. Across these responsibilities, you’ll build practical, equitable ways of working that support our mission, our community, and our financial health.